SHIPPING & RETURNS
Shipping & Delivery
Processing time The time I need to prepare an order for dispatch varies. For details, see individual items. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Return Policy
I gladly accept returns and exchanges Contact me within: 14 days of delivery Dispatch items back within: 30 days of delivery I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders Conditions of return Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Tracking your Order
Once order, we will email you the tracking details. Please ensure to provide your email address when ordering.
Money Back Guarantee
Once we receive the item, the refund shall be initiated in 4-6 working days in the original payment method. The time it takes for the ammount to get reflected in your account will depend on the payment mechanism used.